Guest Wi-Fi
What guest data your Wi-Fi collects
The guest details you can ask for on the Wi-Fi login page, and how to set up the marketing opt-in.
1 min read · Updated
In short: switch on only the guest details you need, and leave Pre-checked and Required off for Marketing opt-in.
Wi-FiCaptive Portal Settings
Choose your venue
Loyalty
Wi-Fi
Captive Portal Settings
Captive Portal Surveys
Gifting
Captive Portal Settings
Menu
Choose your venue
Loyalty
Wi-Fi
Captive Portal Settings
Captive Portal Surveys
Gifting
Fields you can collect
On a Free portal, under Guest details: Email, First name, Last name, Phone, Postcode, Date of birth, Gender, Country, Marketing opt-in and Password.
Set up marketing consent
- Go to Wi-Fi › Captive Portal Settings, then choose your venue.
- Under Guest details, switch on Marketing opt-in.
- Type your wording in Marketing opt-in text.
- Leave Pre-checked off. A box ticked for the guest does not count as consent to marketing.
- Leave Required off. Guests must be able to get online without agreeing to marketing.
- Click Save changes.
Guest details, with Pre-checked highlightedThe Guest details panel: Marketing opt-in on, Pre-checked off, Required off and the Save changes button. Pre-checked is highlighted.
Guest details
Marketing opt-inOn
Pre-checkedOff
RequiredOff
Save changes
Check it worked
On your own phone, the opt-in box sits at the bottom of the login form with your wording, unticked.
Good to know
- You are responsible for how you use guest data and opt-in choices. See export your guest data.
- Guests can opt out later. See a guest has unsubscribed or opted out.
- Paid portals only collect an email at checkout.
- Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.
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