Marketing
Export your guest data
Export all your guests, or one audience, from Audiences. A download link is emailed to you when it is ready.
1 min read · Updated
In short: go to Marketing › Audiences and click Export on All data, or Export data on one audience. A download link is emailed to you.
MarketingAudiences
Customers
Marketing
Classic Audiences
Audiences
Meta
Inbox
Audiences
Menu
Customers
Marketing
Classic Audiences
Audiences
Meta
Inbox
Export everyone
- Go to Marketing › Audiences.
- Click Export on the pinned All data row.
- Read the opt-in note, then click Export data.
Export on All data, then Export data, then Download link by email3 stages in order: Export on All data, then Export data, then Download link by email. The live stage is Download link by email.
01Export on All data
02Export data
03Download link by email
- 01Export on All data
- 02Export data
- 03Download link by email
Export one audience
- On Audiences, click the three dots (More actions) on its row.
- Click Export data.
- Click Export data again to confirm.
On Classic Audiences, click the three dots on the row, then Export data, then Export Data. It is the older builder and is being retired.
Check it worked
The export shows in Marketing › Data Exports, and the download link arrives by email.
Good to know
- Once data leaves Stampede, you are responsible for your guests' opt-in preferences, so keep marketing in Stampede where you can.
- One guest asking for their own data? See guest data requests.
- Only Admin, Moderator and Marketing can see Marketing. General Manager, Bookings Manager, FOH, Reports and IT cannot.
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Check the message beside the send button, any approval step, your sender address and the campaign status to see why an email has not gone out.A guest has unsubscribed or opted out
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Opt a guest out of email or SMS yourself. To delete or export their data, email support the same day.