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Guest Wi-Fi

Charge guests for Wi-Fi

Switch a venue to paid Wi-Fi, connect Stripe or PayPal, and create the plans guests can buy to get online.

1 min read

In short: in Captive Portal Settings, choose Paid, connect Stripe or PayPal and add a plan. Guests must buy a plan to get online.

where to find it

Saving Paid changes the login page for every guest at that venue straight away, so it can take guest Wi-Fi offline for anyone who does not pay. Pick a quiet time, and if you are not sure, contact support before you save.

Set it up

  1. Go to Wi-Fi › Captive Portal Settings, then choose your venue.
  2. Under Portal type, choose Paid.
  3. Under Payments, switch on Stripe (cards), PayPal, or both, and pick the account. The plus button attaches a new one.
  4. Under Payment plans, click Add plan (or Create first plan).
  5. Enter a Name, Price, Device slots (devices per purchase) and Duration, then click Create plan.
  6. Click Save changes, top right.
paid, with a plan to buy

Check it worked

With your venue chosen, Portal Payments now shows under Wi-Fi, and your plans show on the login page on your own phone. See check and manage guest Wi-Fi payments.

Still stuck?

Email support at agent@stampede.ai with:

  • Your venue name.
  • A screenshot of the Payments section.
  • What you see on the guest Wi-Fi on your phone.

Good to know

  • Create at least one plan before you save Paid, so guests have something to buy.
  • Paid Wi-Fi collects only an email. Guest details, custom questions and Captive Portal Surveys only work on free Wi-Fi.
  • Deleting a plan stops guests buying it. Existing payment records stay.
  • To change a plan, click Edit on its row, then Save plan.
  • Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi. See what each team role can see and do.

Still stuck, or have account-specific questions?

  1. Log in to stampede.ai
  2. Press Command + /On Windows, press Ctrl + /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai