Account and billing
What each team role can see and do
Admin, Moderator, General Manager, Bookings Manager, FOH, Marketing, Reports and IT: which parts of Stampede each role can open.
2 min read · Updated
In short: a role decides which sections appear in someone's left menu. Pick the smallest role that covers their job.
What each role sees
Everyone sees their own Profile and Notifications under Account, plus What's new, Help, Support, Referrals, Customers (guest search) and Scanner.
Every role except FOH and IT also sees Square POS, Ordering, Email Audit and Marketplace. Every role except FOH sees Hardware. Any other section not listed below is hidden.
- Admin: everything, including Gifting and the organisation pages under Account (Venues, Team, Groups, Company Settings, Tags, Brand Kits, Domains, Event Log, Billing). Admins also invite team members and approve marketing campaigns.
- Moderator: everything except Gifting and the organisation pages.
- General Manager: all of Bookings, including Areas, Tables, Combinations, Floorplan Editor and Main Settings. Plus Reviews, Loyalty, Inbox and Venues.
- Bookings Manager: as General Manager, but in Bookings they only see Day Planner, List View, Floorplan, Enquiries, Charges (deposits and cancellation charges) and Reporting.
- FOH (front of house): Day Planner, List View, Floorplan and Enquiries. Not bookings Charges, Reporting, Areas, Tables, Combinations, Main Settings or Pre-orders.
- Marketing: Marketing, Wi-Fi, Reports, Reviews (across all venues), Loyalty, Brand Kits and Venues.
- Reports: Reports, Wi-Fi and Bookings (everything except Floorplan Editor).
- IT: Wi-Fi and Hardware, for looking after the kit.
Change someone's role
AccountTeam
Inbox
Account
Venues
Team
Groups
Team
Menu
Inbox
Account
Venues
Team
Groups
- Go to Account › Team.
- Click Edit on their row.
- Pick a new Role. It saves straight away.
Good to know
Who can do this: AdminAdmin can do this. Moderator, General Manager, Bookings Manager, FOH, Marketing, Reports and IT cannot.
Can
- Admin
Cannot
- Moderator
- General Manager
- Bookings Manager
- FOH
- Marketing
- Reports
- IT
- Only Admin sees Edit and Invite to team, and can change roles.
- Venue access sets which venues someone sees. Set it as well as the role: see a team member cannot see a venue.
- The organisation owner always reaches the organisation pages, and their role cannot be changed on Team.
- Some sections also depend on what your account includes, so a role alone may not show them.
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A team member is locked out or cannot see a venue
Fix "No venue access", a missing menu section or a pending invite by checking the person's venue access and role on the Team page.Sign in with a code or reset your password
Forgotten your password? Get a sign-in code by email, then set a new password from your Profile.Switch user on a shared device with a PIN
Set a 4-digit PIN, then swap who is signed in on a shared tablet or till from the Day Planner without typing passwords.Turn on two-factor authentication
Protect your Stampede login with a 6-digit code from an authenticator app as well as your password.