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Loyalty (admin)
Configure programmes, tiers, earning rules and reward catalogues from one console.
What is it?
Loyalty (admin) is the back-office surface for your loyalty programme — the rules, tiers, rewards and audit trail. The guest-facing card lives over in Guest Experience.
Loyalty (admin) is where you configure your loyalty programme — points, stamps or tiers, earning rules (visit-, spend- or channel-based), the reward catalogue and auto-enrolment. The guest-facing wallet card lives in Guest Experience; this is the rules engine behind it.
Whether you run one estate-wide programme or separate ones per venue, it all sits on the same guest, so someone earning at one site and redeeming at another is a single balance rather than a reconciliation. Every points adjustment is logged with the operator, time and reason.
Capabilities
Programme types
Points, stamps and tier-based programmes supported.
Earning rules
Visit-based, spend-based, channel-based or a mix.
Reward catalogue
Inventory, expiry windows and per-tier eligibility.
Auto-enrolment
Triggered by a Wi-Fi sign-up, first booking or first spend.
Multi-venue
Run one estate-wide programme or per-venue, all on the same guest.
Audit trail
Every points adjustment logged with operator, timestamp and reason.
Connected pages
How the back-office rules reach your guests.
FAQs
See Loyalty (admin) running on your venues
Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.

