Stampede
Stampede Platform

Guest Profile

One unified record per guest, built from what they actually do — the single source every part of Stampede reads from.

What is it?

The guest profile is the heart of Stampede. Every signal a guest leaves — a verified phone number, a Wi-Fi sign-in, a loyalty tap, a booking, a payment — folds onto one profile, and you can always see where each detail came from.

The Guest Profile is the single record at the centre of Stampede — one unified, identity-resolved profile per guest, built from what they actually do. Bookings, walk-ins, Wi-Fi sign-ins, payments, reviews and loyalty all fold onto the same profile, and every other part of the platform reads from and writes to it.

There is no separate marketing database that drifts out of sync: your floor team and your marketing work from one record. Guests never log in to Stampede — the profile is assembled from real signals, matched on facts — and it is where consent and right-to-be-forgotten are handled.

What the guest profile is — and isn’t

// IT IS
  • One profile per guest, across your whole business.
  • Built from real signals and matched on facts — never guessed.
  • The shared source both your operations and guest-facing tools read from.
  • What the AI works from — every answer points back to it.
// IT IS NOT
  • A free-text contact card someone edits by hand.
  • A separate marketing database that drifts out of sync with operations.
  • A login — guests never sign in to Stampede directly.
  • A best-guess match that silently merges two people on a hunch.

What lives on the profile

01

Identity

Phone, email, Wi-Fi sign-in and card — all matched to one guest on facts.

02

Visits

Every booking, walk-in and Wi-Fi session — one record per visit.

03

Consent

Per-channel consent, with the exact wording kept and a full history.

04

Tags

Simple labels for intent and segments.

05

AI fields

A handful of predictions, refreshed continuously from live behaviour.

06

Spend

Settled till tabs feed total spend and item history.

FAQs

Contact sales

See Guest Profile running on your venues

Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.