Guest Experience

Guest Experience is the public face of the platform — every surface a guest touches directly: the loyalty card on their phone, the Wi-Fi sign-in, the booking page on your site, a gift card they bought a friend, the post-visit review request.

Guest Experience is everything a guest sees and touches directly — the loyalty card in their phone wallet, your branded Wi-Fi sign-in, your booking page, gift cards and post-visit review requests. Every surface is branded as your venue, not as Stampede.

Each of these surfaces reads from and writes to the same guest profile your team uses, so one interaction is one record visible to both sides. There is no app to download — loyalty cards use Apple and Google Wallet, and everything else runs in the browser.