Does a reply post automatically?

No. The AI drafts it; a team member approves before anything goes public.

Which review sites can I manage?

Google, TripAdvisor and Facebook, all in one inbox — and you can post replies back to each.

Can I see reviews for one site only?

Yes. Filter by venue, so each location sees just its own.

Can I ask guests for reviews?

Yes — a post-visit request can go out automatically, so you keep a steady flow of fresh feedback.

Contact sales

Stampede Platform

Reviews

Every Google, TripAdvisor and Facebook review in one inbox, with AI-drafted replies a human approves.

What is it?

Reviews is your console for inbound feedback. Pull reviews from Google, TripAdvisor and Facebook into one inbox, draft replies in your venue’s voice with the AI assistant, and work issues to a close with a clear, documented process.

Reviews brings every Google, TripAdvisor and Facebook review into one inbox, sorted by venue and scored for sentiment so you can see where to look first. The AI drafts a reply in your venue’s tone of voice, and a person approves it before anything posts.

Where the reviewer is a known guest, the review links to their profile, and recurring themes group together so you can spot patterns across the estate. Stampede can also invite guests to leave a review after a visit, so the flow of fresh feedback keeps coming.

Capabilities

Unified inbox

Monitor Google, TripAdvisor and Facebook from one place.

AI smart replies

Tone-aware drafts in your venue’s voice — send, edit or reject. A human always approves.

Sentiment trends

Topic clusters and mention frequency surface patterns early.

Competitor benchmarking

Track rating movement and review volume in your area.

Resolution workflows

Assign to a manager, set a target, and close the loop with the guest.

Profile-linked

Where the reviewer is identified, the review links to their guest profile.

From the floor

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.”

John DoeReputation Manager, Example Venue

Tip

Why the AI drafts matter

Operators were spending 4–6 hours a week on review replies. The AI assistant drafts in your venue’s voice — fast enough to reply within the hour, polished enough that guests can’t tell, and always approved by a person before it posts.

Connected pages

How reviews fit the rest of the guest journey.

Review requests Bookings & diary Guest Profile Marketing Automation

Integrates with

Guest Experience

Automatic review requests after a visit.

AI Engine

Reply drafting and sentiment classification.

Bookings

Visit context surfaces on the review.

See it in action

FAQs

From the floor

“Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.”

Jane DoeGeneral Manager, Example Venue

Contact sales

See Reviews running on your venues

Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.