Use the SnapGuard console only when support asks

What the SnapGuard Console is, why commands there can take your Wi-Fi offline, and when to use it.

1 min read · Updated 21 October 2026

In short: only use the Console when support asks. Commands run on your SnapGuard box straight away, with no undo.

Choose your venue

Loyalty

Wi-Fi

Gifting

Wi-Fi

SnapGuard

Console

where to find it

Run a command

Choose your venue in the venue switcher, top left (on a phone, tap Menu first).
Go to Wi-Fi › SnapGuard › Console.
Wait for Connecting to device… to finish.
Type the command exactly as support gave it, and press Enter.
Click clear when you are done.

only what support gives you

The command shows in the console with its result underneath.

The box is disconnected. See your SnapGuard box shows as offline. Email support at agent@stampede.ai with:

A wrong command can take guest Wi-Fi offline, with staff, tills and card machines. If you are not sure, contact support first.
For everyday changes, use Networks or Firewall. See change your Wi-Fi password, network name or speed limit.
To check the box is healthy, use Health.
Only Admin, Moderator, Marketing, Reports and IT can see Wi-Fi.