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Order a SnapGuard box and track it

Order SnapGuard boxes from the Hardware page, pay at checkout, and follow each order from placed to online.

1 min read

In short: on Hardware, click Order hardware, choose size and number of boxes, then pay. Track it under Your orders.

order, then track it

Place an order

  1. Go to Hardware in the left menu, then click Order hardware.
  2. Choose your Venue size and How many boxes?. A pink cable comes with each box.
  3. Check the Contact email, and add a Reference (optional), such as the branch name.
  4. Click Continue to payment.
  5. Pay at checkout. Delivery is added there.

Check it worked

You see Payment received. We're getting your order ready to ship. Under Your orders, follow it from Order Placed to Complete, with the carrier and tracking number, when there is one, once Shipped.

If checkout was cancelled

If you see Checkout cancelled. Nothing has been charged., click Order hardware and try again.

Email support at agent@stampede.ai with:

  • The reference and order ID shown under Your orders.
  • The contact email you used.

Good to know

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai