Marketing
Import guests from a CSV file
Upload a CSV of guests, choose their venues and tags, match your columns to Stampede fields and track the import.
1 min read · Updated
In short: go to Marketing › CSV Uploads, upload your .csv, choose venues, match the Email column, then click Upload CSV.
MarketingCSV Uploads
Customers
Marketing
Vouchers
CSV Uploads
Domains
Inbox
CSV Uploads
Menu
Customers
Marketing
Vouchers
CSV Uploads
Domains
Inbox
Upload your file
- Go to Marketing › CSV Uploads.
- Click Upload and choose your .csv file.
- Choose at least one venue under Venues, and any Tags.
- Click Next.
- Under Map your columns, pick your file's column for each field. Email is required.
- Click Upload CSV.
Upload, then Venues, then Map your columns, then Upload CSV, then Complete5 stages in order: Upload, then Venues, then Map your columns, then Upload CSV, then Complete. The live stage is Map your columns.
01Upload
02Venues
03Map your columns
04Upload CSV
05Complete
- 01Upload
- 02Venues
- 03Map your columns
- 04Upload CSV
- 05Complete
Check it worked
You see CSV uploaded successfully!. The Status moves to Complete on its own.
If it does not work
- Next greyed out: choose a venue.
- Upload CSV greyed out: choose a column for Email.
- Error parsing CSV file. Please check the file format.: save it as a comma-separated CSV with one header row.
- Partial or Failed status: the import only partly finished, or did not finish.
Email support at agent@stampede.ai with:
- Your organisation name.
- The file name and the date you uploaded it.
- The status shown on the upload.
Good to know
- Upload one file at a time.
- Tags make imported guests easy to find. See build an audience.
- Only Admin, Moderator and Marketing can see CSV Uploads.
Related searches
Related articles
My marketing emails are going to spam
Send from a verified address on your own domain, then add the DNS records Stampede shows you so the domain is authenticated.My email campaign has not sent
Check the message beside the send button, any approval step, your sender address and the campaign status to see why an email has not gone out.A guest has unsubscribed or opted out
Opt a guest out of email or SMS yourself, check their consent, and why only the guest can opt back in.A guest asks you to delete or export their data
Opt a guest out of email or SMS yourself. To delete or export their data, email support the same day.