Bookings
Take full payment for a booking
Charge the whole cost of a booking, all at checkout or part now with the balance due by a deadline.
2 min read · Updated
In short: switch on Full payment in Main Settings › Payments, set the price, what is due at booking and the deadline.
BookingsMain SettingsPayments
Choose your venue
Ordering
Bookings
Combinations
Main Settings
Stripe
Payments
Payment Reminders
Landing Page
Reviews
Payments
Menu
Choose your venue
Ordering
Bookings
Combinations
Main Settings
Stripe
Payments
Payment Reminders
Landing Page
Reviews
Set the price
- Go to Bookings › Main Settings › Payments, then choose your venue.
- Using booking types? Open Base configuration (saved with Save changes) or a type under Booking types (saved with Save followed by its name).
- Switch on Full payment.
- Choose Charge type (Per cover or Flat rate).
- Set Minimum party size.
- Enter Price per person or Total price.
- Set what is Due at booking (Per cover or Flat rate), or choose Nothing, pay it all by the deadline.
Payments, with Full payment highlightedThe Payments panel: Full payment on, Charge type set to Per cover or Flat rate, Due at booking set to Per cover or Flat rate, the Take the balance automatically switch and the Save changes button. Full payment is highlighted.
Payments
Full paymentOn
Charge typePer cover or Flat rate
Due at bookingPer cover or Flat rate
Take the balance automatically
Save changes
Set the deadline
- Set Guests have (days from booking) and And must pay by at least (time before the booking). Whichever comes first applies.
- Turn on any options you want (see the table).
- Turn on Full payment terms and conditions and add your terms.
- Click Save changes.
| Option | What it does |
|---|---|
| Let guests pay in full at checkout | Guests can pay it all straight away |
| Take the balance automatically | Saves the card and charges the balance on the deadline, instead of sending a payment link |
| Keep the payment if the balance is not paid | If the deadline passes unpaid, the booking is cancelled and the amount paid at booking is kept |
Check it worked
Book at your Minimum party size. Far enough ahead, the guest pays the Due at booking amount. Closer than And must pay by at least, they pay in full at checkout.
Good to know
- Switching on full payment switches off deposits and cancellation charges.
- Full payment is Stripe only for now. Where a venue takes payments through Square, guests are asked to contact the venue. See connect Stripe.
- A booking type with its own price shows Charges the price above instead of the charge type and price.
- Unpaid balances are chased by payment reminders.
- FOH, Bookings Manager, Marketing and IT cannot see Main Settings.
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