Bookings
Booking statuses, and why Seated matters with Square
Statuses track a table from booked to paid. Marking Seated is what moves a deposit onto the Square bill.
1 min read · Updated
In short: change a status from the booking on the Day Planner. With Square, mark guests Seated so the deposit reaches their bill.
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Change a status
- Go to Bookings › Day Planner, then choose your venue.
- Open the booking.
- Click the quick button next to Edit: Seat Guest when they arrive, then Complete. Or pick from the Status list.
A provisional hold shows Confirm Booking first.
Why Seated matters with Square
Seat Guest, then Deposit applied to the bill, then Complete3 stages in order: Seat Guest, then Deposit applied to the bill, then Complete. The live stage is Seat Guest.
01Seat Guest
02Deposit applied to the bill
03Complete
- 01Seat Guest
- 02Deposit applied to the bill
- 03Complete
Seated tells Square to apply the deposit to the bill. A booking that goes straight to complete without being seated leaves the deposit behind.
Tidy up after service
- In the Day Planner header, open More options and click Complete past bookings.
- Click the count button, such as Complete 12 bookings. Running, cancelled and no-show bookings are left alone.
Good to know
- If a seated booking's deposit missed the bill, use Push to Square in its Deposits section. It only shows while seated and paid. See deposit not taken off the Square bill.
- Complete past bookings does not mark bookings as seated.
- Show Cancelled in More options brings cancelled bookings back onto the Day Planner.
- For a guest who did not turn up, see mark a booking as a no-show.
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