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Turn on two-factor authentication

Protect your Stampede login with a 6-digit code from an authenticator app as well as your password.

1 min read

In short: on your Profile, enable Two-factor authentication, scan the QR code with an authenticator app, then enter its code.

where to find it

Turn it on

  1. Install an authenticator app on your phone.
  2. Go to Account › Profile.
  3. Under Security, click Enable next to Two-factor authentication.
  4. In the panel that opens, click Turn on.
  5. Scan the QR code with the app.
  6. Enter the six-digit code under Authenticator code, then click Verify code.
with an authenticator app

Turn it off

  1. Click Manage next to Two-factor authentication.
  2. Enter a current code under Enter a code to turn it off, then click Turn off.

Check it worked

Your Profile shows Enabled since and a date. Each password sign-in now asks for a code.

If it does not work

  • That code was not right. Try again. usually means the code changed. Enter a fresh one quickly.
  • Lost your phone? You cannot turn it off without a code.

Email support at agent@stampede.ai with:

  • Your sign-in email.
  • What happened to your authenticator app.

Good to know

  • A PIN sign-in on a shared device skips two-factor. See switch user with a PIN.
  • Admins see a shield icon on Team next to anyone with it on.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai