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Account and billing

Switch user on a shared device with a PIN

Set a 4-digit PIN, then swap who is signed in on a shared tablet or till from the Day Planner without typing passwords.

1 min read

In short: set a 4-digit PIN on your Profile once, then use Switch user on the Day Planner instead of a password.

where to find it

Set up your PIN

Each person does this once, signed in as themselves.

  1. Go to Account › Profile.
  2. Under Security, click Enable next to PIN access.
  3. Enter four digits, then click Create PIN.

Switch user

on the day planner
  1. Go to Bookings › Day Planner, then choose your venue.
  2. Click the fingerprint button (Switch user). On a phone or narrow tablet, tap More options (three dots), then Switch user.
  3. Select your name.
  4. Enter your PIN. Your first name then shows at the bottom of the left menu.

Or use Account options (three dots) beside your name, then Authenticate with PIN.

If it does not work

  • Wrong PIN? Check you picked your own name.
  • Forgotten it? Sign in with your password, click Manage next to PIN access, enter a new PIN and click Update PIN.

Email support at agent@stampede.ai with:

  • Your sign-in email.
  • The message you see.

Good to know

  • A PIN skips your password and two-factor, so it is less secure. Use it for front of house staff who swap often.
  • With a PIN each, bookings show who made them.
  • To turn it off, click Manage next to PIN access, then Remove PIN.
  • A key icon on Team means PIN access enabled.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai