Bookings
Day Planner settings: staff names, overrides and Square payments
Decide whether staff must say who they are, whether they can break online rules, and how Square payments end a booking.
1 min read · Updated
In short: in Main Settings › Day Planner, choose whether staff pick their name, can break online rules, and how Square payments end bookings.
BookingsMain SettingsDay Planner
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Ordering
Bookings
Combinations
Main Settings
Communications
Day Planner
Guest Preferences
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Day Planner
Menu
Choose your venue
Ordering
Bookings
Combinations
Main Settings
Communications
Day Planner
Guest Preferences
Landing Page
Reviews
Steps
- Go to Bookings › Main Settings › Day Planner, then choose your venue.
- Set the switches below, then click Save changes.
The switches
Day Planner, with Allow staff override highlightedThe Day Planner panel: Allow staff override on, Truncate booking end on payment on, Link reservation checks on and the Save changes button. Allow staff override is highlighted.
Day Planner
Allow staff overrideOn
Truncate booking end on paymentOn
Link reservation checksOn
Save changes
- Require staff selection: staff say who they are when making changes.
- Allow staff override (on by default): when off, staff must follow the online booking rules. Saving past them is the usual cause of overbooking. Admin, Moderator and General Manager can always override.
- Keep original end time when seating an early arrival: on keeps the end time. Off slides the booking forward at the same length.
- Truncate booking end on payment (Square only, on by default): paying before the end cuts the booking short and frees the table. Booking types can override it with their own Truncate booking end on payment.
- Quick service mode (Square): Square orders are not matched to bookings by table, and no walk-ins come from the till. Pre-ordered items still reach the bill, and guests join it by scanning their QR code.
- Link reservation checks (on by default): in quick service mode, attaches a check Square marks with a reservation to that booking. Only changeable with quick service mode on.
Good to know
- See take a phone or in-person booking for what restricted mode looks like.
- FOH, Bookings Manager, Marketing and IT cannot see Main Settings.
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