Bookings
For guests: change or cancel your own booking
For guests: change the date, time or party size of your booking, or cancel it, from the link in your confirmation email.
1 min read · Updated
In short: open the link in your confirmation email, then click Amend to change your booking or Cancel to cancel it.
Change your booking
Open the link in your email, then Amend, then Change date, time or party size, then Pick a new time and confirm4 stages in order: Open the link in your email, then Amend, then Change date, time or party size, then Pick a new time and confirm. The live stage is Amend.
01Open the link in your email
02Amend
03Change date, time or party size
04Pick a new time and confirm
- 01Open the link in your email
- 02Amend
- 03Change date, time or party size
- 04Pick a new time and confirm
- Open the link in your booking confirmation email.
- Click Amend.
- Click Change date, time or party size.
- Pick a new time and confirm.
To update your name, email or phone, click Change your details instead.
Cancel your booking
Open the link in your email, then Cancel, then Read the note, then Yes, cancel4 stages in order: Open the link in your email, then Cancel, then Read the note, then Yes, cancel. The live stage is Yes, cancel.
01Open the link in your email
02Cancel
03Read the note
04Yes, cancel
- 01Open the link in your email
- 02Cancel
- 03Read the note
- 04Yes, cancel
- Open the link in your booking confirmation email.
- Click Cancel.
- Read the note. The venue's cancellation policy may apply.
- Click Yes, cancel.
If you cannot see Amend
The venue may not allow online changes, or your booking may be too soon. Event bookings cannot be changed online. If you see Change details, you can update your details, but contact the venue to change the time or party size.
Good to know
- If you paid a deposit or gave card details, the venue's terms decide whether you get money back or are charged.
- You cannot undo a cancellation. To go again, make a new booking.
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