Skip to content
Marketing

Add a sender email address

Add the name and address your marketing emails come from, verify it from your inbox, then set your default sender.

1 min read

In short: add the address in Domains, click the link in the verification email, then make it your default.

where to find it

Add a sender on a new domain

  1. Go to Marketing › Domains.
  2. Click Add domain.
  3. Type a Sender name, such as your venue name, and an Email address at your domain.
  4. Click Send verification email.
  5. Open that inbox and click the link in the email.
add it, verify it, make it your default

Add another address on a domain you have

  1. Click Manage next to the domain.
  2. Click Add email address.
  3. Fill in Sender name and the first part of the address. The domain is added for you.
  4. Click Send verification email.
  5. Click the link in the email.

Set your default sender

On the domain page, click the three dots on the address's row, then Make default. The address must be verified first.

Check it worked

The address shows Success under Status, and your default shows a Default badge. Still Pending? Click the three dots, then Refresh status. On a phone, Name and Status are hidden, so use a computer.

Good to know

  • No email? Check your spam folder, or click the three dots, then Resend verification.
  • A custom domain also needs authenticating. See emails going to spam.
  • Removing an address (the bin button, then Delete address) cannot be undone.
  • To change the sender name, click it on the row, type the new one, then press Enter.
  • Only Admin, Moderator and Marketing can see Marketing.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai