Account and billing
Add a new venue
Create a venue yourself while setting up a new SnapGuard box, or email support to add one. Then give your team access.
1 min read · Updated
In short: you can create a venue yourself only while setting up a new SnapGuard box. Otherwise, email support and we add it for you.
Set up, then Confirm the box password, then Create new venue…, then Link box to venue4 stages in order: Set up, then Confirm the box password, then Create new venue…, then Link box to venue. The live stage is Create new venue….
01Set up
02Confirm the box password
03Create new venue…
04Link box to venue
- 01Set up
- 02Confirm the box password
- 03Create new venue…
- 04Link box to venue
Create it while setting up a box
- Go to Hardware in the left menu.
- Click Set up on the new box showing Not assigned.
- Follow set up a new SnapGuard box until the box password is confirmed.
- Under Venue, choose Create new venue….
- Type the New venue name.
- Click Link box to venue.
Venue, with Venue highlightedThe Venue panel: Venue set to Create new venue… and the Link box to venue button. Venue is highlighted.
Venue
VenueCreate new venue…
Link box to venue
Only one venue so far? There is no Venue list: the box links to that venue, and changing Venue name renames it. Email support instead.
Without a new box
There is no add venue button anywhere else in Stampede.
Email support at agent@stampede.ai with:
- Your organisation name.
- The new venue's name and address.
- What it needs, such as bookings, Wi-Fi or ordering.
Once it exists
- Give your team access: see a team member cannot see a venue.
- Using Square? Map its location: see use several Square accounts or locations.
- Set up bookings: see your first week with Bookings.
Check it worked
The new venue shows in the venue picker at the top, and on Venues.
Good to know
- Team members with a list of venues do not see the new one until you add it. Those with every venue ticked see it straight away.
- Plan changes go through support. See billing and invoices.
- To put a venue in a group, speak to support first, as a move cannot be undone from that screen.
- FOH cannot see Hardware.
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