- OverviewUse the assistant
Prompts & queries
Ask in plain English, get a grounded answer — then save the prompt for the team to re-run.
What is it?
Prompts & queries is the front door of the AI. Ask in plain English; get an answer grounded in your live profiles. Save the prompt, and your team can re-run it next week.
Prompts & queries is where you turn plain-English requests into segments and drafts, and save the ones that work. A prompt can return a guest group, a campaign draft, a single-guest snapshot, or hypotheses ranked by the evidence.
Any successful prompt can be saved to your library, tagged, shared and re-run by the team, and every save and run is logged. Drafts never send on their own — they land in the Marketing console for you to review.
Which guests are at risk of churn and have opted in to SMS?
There are 42 guests at high churn risk with active SMS consent. The top 10 by predicted lifetime value are listed below. Would you like me to save this as a group, draft an SMS, or both?
Draft a win-back SMS for that group in our usual tone.
Hey {first_name} — it’s been a while. We’ve a quiet Thursday on the books and your usual table is open. £10 off the bill if you book before Sunday. Reply STOP to opt out.
(140 characters, fits one SMS. Merge field: first_name. Suggested send: Thursday 17:00.)
The draft never sends. It lands in the Marketing console for you to review.
Common patterns
Filter a cohort
Turn plain English into a guest group.
Compose from a cohort
Turn a group into an email or SMS draft.
Single-guest snapshot
Summarise one guest with cited evidence.
Open question
Ask for three hypotheses ranked by the evidence.
Connected pages
FAQs
See Prompts & queries running on your venues
Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.

