Stampede
Stampede Platform

How it works

How the AI works on your live data — grounded answers, cited claims, and nothing sent without approval.

What is it?

The AI isn’t a separate model staring at a snapshot. It works on your live guest data — every question reads the same profiles your team’s console reads from.

The AI Engine works on your live guest data, not a snapshot — every question reads the same profiles your console reads from. It assembles the relevant detail, writes an answer with each claim backed by a source, and hands it to you to approve, edit or reject; approved changes go out through your normal marketing tools.

It is built to refuse rather than guess: if it cannot back a claim from the profile, it says so instead of making something up, and it never merges guest records or sends anything on its own. Every prompt, draft, approval and refusal is recorded.

The grounding loop

01

Prompt

You ask in plain English, from the console or the API.

02

Context

The AI gathers the relevant profile details — visits, spend, predictions.

03

Draft

It writes a grounded answer, with every claim backed by a source.

04

Review

You approve, edit or reject. A clean refusal is fine too.

05

Commit

Approved changes go out through the normal marketing tools.

A grounded round-trip
You

Summarise this guest in one paragraph.

Assistant

Hannah Stewart is an active regular: 14 visits in the last 90 days at Edinburgh, mostly Thursdays at 7:30pm. Average spend is £44 per visit, £8 above the venue mean. Her churn risk sits at 12 — low. She opted in to email and SMS at her first Wi-Fi sign-in in May 2024, both still current.

Guest profileVisitsChurn riskConsent

Notice the AI doesn’t extrapolate. It states only what the live profile says, with dates where they matter.

What the AI does — and doesn’t

// IT DOES
  • Read your live data on every question.
  • Back every claim with a real detail on the profile.
  • Propose changes (drafts, segments) for you to review.
  • Record every action in a log that can’t be edited.
// IT DOESN’T
  • Run against a snapshot or an overnight copy.
  • Send anything without your approval.
  • Merge guest records on its own.
  • Make things up when it’s unsure — it bows out instead.
Tip
Pick a sub-page
Prompts & queries covers the front door. Derived fields lists the predictions it produces. Safety & limits covers what it’ll refuse. Audit log covers the receipts.

FAQs

Contact sales

See How it works running on your venues

Thirty minutes is enough. Book a demo or send a question — both routes land on the same team.