Can a power user skip the approval step?

No. Every proposed change goes through the same approval, whatever someone’s role. Skipping it would leave the log incomplete — which defeats the point.

What does a refusal look like?

A clear response with a reason: “I can’t send this to that guest — their email consent was withdrawn two days ago.” You see the gap and can drop the recipient or pause the campaign.

Does the AI learn from our refusals?

It uses your audit log to tune how it prompts and refuses for your business. It never feeds your data into a shared model.

Safety & limits · Stampede docs

What is it?

Heads up

The AI is designed to refuse

Ambiguous identity, low confidence, a policy-breaching prompt — each gets a clear, structured refusal, not a best-guess answer. Refusing is a first-class outcome. Every action lands in the audit log with the time and who did it.

The AI Engine is built to refuse. Ambiguous identity, low confidence or a policy-breaching prompt each return a clear, structured refusal with a reason you can act on, rather than a best-guess answer. It never sends comms without approval, never merges guest records on its own, and never crosses between businesses.

Every prompt, draft, approval and refusal lands in an append-only audit log with the time, the person and the model version — entries cannot be edited or deleted, so your compliance team can review a full week of activity without anyone’s help.

The AI will — the AI won’t

// WILL

Read your live profiles on every prompt.
Back every claim with a real detail on the profile.
Log every prompt, draft, approval and refusal.
Refuse clearly, with a reason you can act on.
Record the model version behind any value.

// WON’T

Send comms without your approval.
Merge guest records off its own guess.
Cross between businesses with prompts or data.
Make up a value to fill a gap — it refuses instead.
Be overridden by an “advanced mode” toggle.

Win

The audit log is append-only

Entries can’t be edited or deleted from the console. A correction writes a new entry that supersedes the old one. Your compliance team can review a full week of AI activity without needing anyone’s help.

FAQs

Connected pages

How grounding works Audit log How it works GDPR & consent

Safety & limits