Loyalty
Give guests a unique code with a loyalty reward
Upload a CSV of your own voucher codes for a loyalty reward, so each guest who redeems it gets one code of their own.
1 min read · Updated
In short: upload a CSV of your codes in Loyalty › Reward Vouchers and pick the reward. Each guest who redeems it gets one code.
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Before you start
Create the reward first. Save your codes as a CSV with one column headed code and one code per row.
Upload your codes
- Go to Loyalty › Reward Vouchers, then choose your scheme.
- Click Upload CSV.
- Click Click to upload a CSV, or drag your file onto it.
- Under Reward, choose the reward. Upload stays greyed out until you do.
- Click Upload.
Check it worked
Pending, then Processing, then Processed3 stages in order: Pending, then Processing, then Processed. The live stage is Processed.
01Pending
02Processing
03Processed
- 01Pending
- 02Processing
- 03Processed
The file's Status moves from Pending or Processing to Processed.
The upload failed
If you see Failed to upload vouchers or Failed, check the file format above and upload it again.
Email support at agent@stampede.ai with:
- The scheme, reward and file names.
- A screenshot of the status.
Good to know
- Deleting a file (the bin, then Delete) cannot be undone.
- To send codes in an email instead, see create vouchers to send in emails.
- Only Admin, Moderator, General Manager, Bookings Manager and Marketing can see Loyalty.
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Serve the guest from their profile now, then send them the rewards link so they can sign in and save their card again.