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Loyalty

Sell and redeem gift cards

Create a gift card guests can buy online, then redeem it in the venue with the scanner or by typing in the code.

1 min read

In short: connect a bank through Stripe, create and publish a card in Gifting › Gift Cards, then redeem it with Gifting › Scan.

where to find it

Before you start

Open the Gifting setup page (it is not in the left menu) and click Connect bank to connect a bank account through Stripe.

Create a gift card

  1. Go to Gifting › Gift Cards and click Add card.
  2. Enter a Card name, pick the Bank account and click Create.
  3. Fill in the Card title, Description, Brand kit and Email description.
  4. With more than one venue, to make the card work at one venue only, turn on Single venue and pick it in Valid in.
  5. Under Preset amounts, click Add amount for each one, in pence (5000 is £50).
  6. Click Publish.
  7. To share it, click More options › Share gift card.

Redeem a gift card

  1. Go to Gifting › Scan.
  2. Scan the QR code, or type it into Or enter the card code and click Check.
  3. Check the Amount and click Redeem card.
connect, create, publish, redeem

Check it worked

You see Redeemed successfully.

Good to know

  • A gift card is redeemed in one go, with no balance left to spend later.
  • In Activations, click Details on an active card to Re-send it, Change owner, refund it or Deactivate card.
  • Card shows as redeemed when it should not? See gift card shows as redeemed.
  • An upgrade notice instead of Gifting means gift cards are not part of your plan.
  • Only Admin can see Gifting.

Still stuck, or have account-specific questions?

  1. Log in to stampede.aiWith your usual details.
  2. Hold Command, press /On Windows, hold Control (Ctrl) and press /.
  3. Ask the agentIt answers about your own venues and account.
Log in to stampede.ai