Loyalty
Let guests save their loyalty card to Apple or Google Wallet
Guests save their loyalty card to Apple Wallet or Google Wallet. Preview how it looks and see how many guests use it.
1 min read · Updated
In short: guests tap Apple Pass or Google Pass on their QR code to save the card. Preview it in Loyalty › Overview.
LoyaltyOverview
Reviews
Loyalty
Schemes
Overview
Enrolled Guests
Wi-Fi
Overview
Menu
Reviews
Loyalty
Schemes
Overview
Enrolled Guests
Wi-Fi
How guests add it
After joining, the guest opens their QR code on their rewards page and taps Apple Pass or Google Pass. In the venue, they show the card's QR code to earn points and redeem rewards.
What the guest sees: RewardsA phone showing their loyalty card, headed Rewards, with Apple Pass and Google Pass.
Rewards
Apple PassGoogle Pass
Heading
Card
Rewards
Apple PassGoogle Pass
Preview or change it
- Go to Loyalty › Overview, then choose your scheme.
- Use the switch under Wallet preview to see the Apple and Google cards.
- To restyle it, click Edit scheme, pick another Brand kit and click Update scheme.
Check it worked
Apple Wallet and Google Wallet on Overview count cards saved in the last 30 days.
A card will not scan or sign in
Check the scheme is Live, then enter the code by hand. See scan a loyalty card or reward.
Email support at agent@stampede.ai with:
- The scheme name, and the guest's name and email.
- Whether they use Apple Wallet or Google Wallet.
Good to know
- The Wallet column in Enrolled Guests (hidden on a narrow screen) shows each guest's card.
- Only Admin, Moderator, General Manager, Bookings Manager and Marketing can see Loyalty.
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Find out why a visit earned no loyalty points, fix the cause in Edit scheme, then add the missing points by hand.A guest cannot find their loyalty card
Serve the guest from their profile now, then send them the rewards link so they can sign in and save their card again.