Getting started
Tag a guest and mark them as VIP
Add or remove tags on a guest profile, mark VIPs with a VIP tag, and manage your tag list under Account.
1 min read · Updated
In short: open the guest, click Add tag under Tags, and add a tag called VIP to mark a VIP.
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Tag a guest
- Go to Customers › Search.
- Search for the guest and open their profile.
- Under Tags, click Add tag (or the count, such as +2 more).
- Type in Search or add a tag.
- Click an existing tag, or click Add to create one.
To remove a tag, click the small x on it in the same window. A tag called VIP adds a VIP badge to the profile.
Tags, with Search or add a tag highlightedThe Tags panel: Search or add a tag set to VIP and the Add button. Search or add a tag is highlighted.
Tags
Search or add a tagVIP
Add
Rename or delete a tag for everyone
- Go to Account › Tags.
- To rename, click Edit, change the Tag name, then Save tag.
- To delete, click the bin on its row, then Delete tag.
Check it worked
The tag shows under Tags on the profile.
Good to know
- Tags are shared across your organisation, so a tag added at one venue shows everywhere.
- Deleting a tag removes it from every guest, and cannot be undone.
- Tags help you build an audience.
- Only Admin and the organisation owner can see Account › Tags.
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