Getting started
Ask the support agent out loud
Press a shortcut on a computer, or hold the Menu pill on a phone, to ask the support agent by voice from any page.
1 min read · Updated
In short: press ⌘ / on a Mac or Ctrl / on Windows, or hold the Menu pill on a phone, then speak.
Press ⌘ / or Ctrl /, then Allow the microphone, then Say what you need, then The agent replies out loud4 stages in order: Press ⌘ / or Ctrl /, then Allow the microphone, then Say what you need, then The agent replies out loud. The live stage is Say what you need.
01Press ⌘ / or Ctrl /
02Allow the microphone
03Say what you need
04The agent replies out loud
- 01Press ⌘ / or Ctrl /
- 02Allow the microphone
- 03Say what you need
- 04The agent replies out loud
On a computer
- On any page, press ⌘ / on a Mac or Ctrl / on Windows.
- Allow the microphone if asked, then say what you need.
- To close it, press Esc or the same keys again.
On a phone
- Press and hold the Menu pill at the bottom of the screen. Keep your finger still, or the page scrolls instead.
- Allow the microphone if asked, then speak.
A quick tap on Menu opens the menu as usual.
Check it worked
The agent replies out loud. Conversations are saved under Support › Conversations.
SupportConversations
Support
Conversations
Conversations
Menu
Support
Conversations
If it does not work
The shortcut does nothing
- On the Support pages, type to the agent instead. See get help from support.
- In the email campaign editor, the keys belong to the editor. Use another page.
If the agent cannot help, or you cannot use a microphone:
Email support at agent@stampede.ai with:
- Your organisation and venue name.
- What you were trying to do, and what happened.
- A screenshot, if you have one.
Good to know
- The agent knows your page and venue, and can take you to another page without losing the conversation.
- Everyone can use the support agent, whatever their role.
- Support may ask you to prove who you are. See verify your identity for support.
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