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Engineering for hospitality

Every send. Every booking. Yours.

Email and SMS sent to the right guests, and measured to real bookings.

Email marketing for UK hospitality venues, sent to the right guests and measured in real bookings, part of your Stampede plan at one flat price per venue.

See it live

Powering 2,500+ UK venues

Art HospitalityNº 90OIR GroupFolkPlonk'dPetiscoSankey'sWild InnsThe StablesCoast & CountrySiam NiyomVietnamese Street KitchenHowiesCaldera
La-YamRadioPizza PunksBuoy & OysterThe Northern CollectiveVittoria GroupAmarettoNo.12 Hotel & BistroThe Truffled HogMalonesKneadThe George at BurnhamFifteenOmomo
The Welsh HouseFuegoValiant Pub CompanyParadise PalmsFat HippoThe BoundaryArtisan InnkeepersFauna BrewingSmoke BBQMount EdgcumbeRocca GroupPotyoOrnithologyRico Libre
The problem

In the dark.

A newsletter to 4,000 people, and no idea who booked because of it.

One send, one regular

Before

4,000 sent · ? booked
Newsletter · TuesdayNo idea
Our autumn menu is hereTo everyone · 4,000 contacts
Opened1,120Clicked214Booked?
Sent fromcontacts_final_v3.csv
Diary · 19:30Friday
G. Whitley · table for 2From the newsletter? No way to tell
  • Sent from a tool that doesn’t know your guests
  • Opens and clicks, and that’s all you see
  • No idea if it filled a single table

After

£1,840 booked
Campaign · emailSent Tue
Our autumn menu is hereGuests opted in to email
Opened1,120Covers38Spend£1,840
Graham WhitleyBooked for 2 · Fri 19:30
From this send
  • Sent from the profiles your bookings land on
  • The covers and spend each send brought in
  • Judged on money made, not just opens
Same email, same list. The difference is whether a send knows what it earned.
How it works

Build, send, measure.

Compose the message, send it to the right guests, and see what it did in covers, not just opens.

Build, send, measure
01Build

Compose email or SMS

Drag-and-drop a branded email, write a quick one, or fire off a short SMS. Drop in a name or a voucher, and start from a template.

02Send

To the right, opted-in guests

Point it at an audience and it reaches only guests who opted in on that channel. Send now or schedule it for later.

03Measure

Down to real bookings

See delivery, opens and clicks, and, when your bookings are connected, the covers and spend the send actually brought in.

In practice

The report.

Not just who opened it. What it did, in covers and spend, so you know which sends are worth repeating.

Delivery, opens, clicks

Delivered, opened and clicked rates, with bots filtered out of the count.

Booking & spend impact

When your bookings are connected, see the covers and revenue a send brought in.

Most-clicked links

Exactly what caught their eye, so the next one leads with it.

Compare campaigns

Put sends side by side to see what your guests actually respond to.

The campaign report
ReportSent
Delivered
Open rate
Click rate
Booking impact
Most clicked
The toolkit

Everything to send.

Email and SMS in one place, sent to the right guests and tied back to what they did.

Measured to bookings

Delivery, opens and clicks, plus the covers and spend a send brought in.

SMS campaigns

Short, direct texts for the moments that can’t wait, sent to opted-in numbers.

Email campaigns

Branded emails to a saved audience, sent now or scheduled for later.

Drag-and-drop builder

Lay out an email in blocks, or write a quick one, or drop in your own HTML.

Personalisation

Merge in a first name, a voucher code, and your own branding.

Schedule

Line sends up for the right day and time, in advance.

Send to audiences

Point a campaign at any audience you’ve built, opted-in only.

Voucher codes

Attach a unique code and see it redeemed back on the report.

Built to send

Built to send.

Whether it’s one venue or a whole group, the sending infrastructure holds up, so your mail goes out and, with your domain set up right, lands where it should.

  • Sent at scale

    Proven infrastructure that keeps sending reliably, from a single note to a whole estate.

  • Bounces & opt-outs handled

    Suppression, unsubscribes and dead addresses managed for you, automatically.

  • Deliverability, set up with you

    We help you authenticate your domain so more of your mail lands where it should.

Sent, delivered, at scale
Proof

The proof.

Operators running on Stampede, in their own numbers.

Food at the George & Dragon, a Sankey's venue
4.59 → 4.80Google rating, year on year
2.3×average bill from email bookings
“Having everything under one roof is simply superior, full stop.”
Matthew Sankey, owner, Sankey'sRead the story
A Sunday roast at an ART Hospitality venue
24,604covers in a single month
0.3%no-show rate across eight venues
“You innovate at a rate I have never seen in a software company.”
Edwin Kirk, founding director, ART HospitalityRead the story
A dish being finished at Howies, Edinburgh
3,920guests enriched with real spend
6 weekstheir first six weeks with Stampede
“Every payment lands on the guest who made it now. Everything a guest does with us, online and in our venues, finally joins up in one view.”
Louis Scott, Howies, EdinburghFull story coming soon
89%
Wi-Fi marketing opt-in rate
55p
average value of a guest contact
2,500+
UK venues run on Stampede
How we measure these figures
Why Stampede

Sent, and worth it.

On your own guest data, measured to real covers, with email and SMS in one place.

On your data

Sent to the right guests

Campaigns go to audiences built from real behaviour on the same profile as everything else, and only to guests who opted in, so every send is relevant by design.

Measured to money

Covers, not just opens

Because bookings and spend live on the same platform, you can tie a campaign to the covers it filled, not just who opened it. Money made, not clicks.

One place

Email and SMS together

Both channels in the same platform as your guest data and reporting, instead of a separate mailer you export lists into and reconcile by hand.

Guides

The how-to.

The steps venues use to fix it, whatever system they run, and where Stampede does each one.

  • BookingsLapsed
    Graham WhitleyEvery fortnight
    12 JuneTable for 229 MayTable for 2Nothing since94 days
    Guide · 4 steps

    How to bring back guests who stopped coming

    Spot who stopped coming, then give them a reason to return.

  • Day planner · TueQuiet night
    171819202122
    T1
    T2
    T4
    T6
    T9
    T12
    14 of 60 covers booked
    Guide · 4 steps

    How to fill quiet nights

    Ask the right guests, give them a reason, and count the covers it brings.

FAQ

Frequently asked questions.

Send something worth reading.

See a campaign go out to the right audience and come back measured to real bookings, in a live walkthrough with our team.