The Stampede blog
Playbooks, product news and hard-won lessons on running busier, more loyal venues — from the team building the platform.
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Sorted by · newestWhat Restaurant Owners Need to Know About CRM Systems
Leveraging a Customer Relationship Management (CRM) system can be one of the most powerful tools in helping your hospitality business reach greater heights. But with so many different systems on the…
The Pros And Cons Of Using AI In Hospitality
For decades, hospitality businesses have trusted in the power of human labour to keep their venues running. Artificial Intelligence (AI) promises more efficient operations and better-personalised…
4 Types Of Customer Loyalty: How Loyal Are Yours?
Customers are loyal for many reasons. And maybe some are not as loyal as you think they are.
How to Measure Restaurant Marketing ROI: Tools That Work
If email open rates are falling out of favour, where should you turn to measure your marketing results?
Hospitality Growth Trends to Watch in 2026
A new year is always a great opportunity to reshuffle one's business strategies in order to up the game.
AI Tools for Hotel Operations: What Actually Works in 2026
As a hotel owner or operator, you know that improving the customer experience is essential to achieving revenue growth. But how can you make sure your customers have the best stay, from start to…
Unlocking the Power of Guest Data (Without Breaking GDPR Rules)
Since the introduction of the GDPR in May 2018, with its potential for big fines, it's no surprise that hoteliers are wary of collecting and using customer data. Yet customer data is immensely…
Quick Wins for Your SMS Marketing Campaigns
The hospitality industry is buzzing again so making time for marketing can be difficult right now. Running SMS marketing campaigns could be the solution for time-strapped operators though.
What Is a Hospitality CRM System? The Complete Guide for 2026
A Customer Relationship Management system (CRM) is an invaluable and powerful technology tool for hospitality owners and operators to maximise the customer experience and reach their business goals.
AI-Powered Review Management for Hospitality: How It Works
Online reviews can make or break a business. Plus, they are a major deciding factor for customers. However, it can be difficult and time-consuming for hospitality operators to manage their reviews on…
10 Tips on Nurturing Customer Loyalty in the Hotel Industry
In a previous article, we talked about nurturing and ensuring guest loyalty being one of the top challenges in the hotel industry at present. With customers quick to go elsewhere if hotels don't…
Master Customer Retention and Loyalty With Data-Driven Marketing
Retaining a customer is up to 10x cheaper than gaining a new one. Make sure to keep your existing customers happy, it's worth the effort. Customer retention, loyalty and advocacy are three very…